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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Richard Berg

May 22, 2023

5  out of  5 rating by Richard Berg
"Very easy and helpful to deal with. Transparent with costs and potential savings giving options to meet our requirements and budget. Appreciate the time they take to explain options and coverages."

Bryan Duplechin

May 16, 2023

5  out of  5 rating by Bryan Duplechin
"I highly recommend the Joy Morse State Farm Insurance Agency for your insurance needs. I have used them for years. They are very knowledgeable and professional, but also friendly."

Michael Mayes

May 5, 2023

5  out of  5 rating by Michael Mayes
"Charity was very helpful and pleasant to speak with."

jean espina

April 25, 2023

5  out of  5 rating by jean espina
"Very friendly staff and owner got my questions answered"

Jestin Fuller

April 12, 2023

5  out of  5 rating by Jestin Fuller
"Donna was the best!! She helped me so much with getting my insurance policies straight! Best in the world no doubt!"

Johnny Carlton

April 11, 2023

5  out of  5 rating by Johnny Carlton
"Best experience ever with Joy and her staff, I look forward to staying with them forever."

Stephanie Brown

April 6, 2023

5  out of  5 rating by Stephanie Brown
"I had a positive experience today going in for my insurance needs. I appreciated the excellent customer service and support. Thank you!"

Joe Xanthopoulos

March 24, 2023

5  out of  5 rating by Joe Xanthopoulos
"Joy Morse meets with us and addresses our questions in an effective and helpful manner."

Andrea Rodgers

March 23, 2023

5  out of  5 rating by Andrea Rodgers
"Thank you Edwin for ALWAYS being so patient and polite! DONNA I appreciate all your help! From the Lady with all the energy 😊"

Michael Soda

March 21, 2023

4  out of  5 rating by Michael Soda
"Reasonable insurance and nice staff"

Carla Guy

March 9, 2023

5  out of  5 rating by Carla Guy
"Charity Newton was my contact at the Joy Morse Agency. The process of getting insurance was very easy, as Charity was very knowledgeable and helpful to get the best product and price. I was very upset that my home insurance had been cancelled by another company, Charity was very patient with my frustration. Recommend the Joy Morse Agency and State Farm Insurance."

Ciera Watson

March 9, 2023

5  out of  5 rating by Ciera Watson
"Charity was awesome! She made my experience as my personal State Farm agent the best I’ve ever had and smooth! She’s very informative and was willing to go above and beyond for me ! I would highly recommend!!"

Melissa Lea Martin

March 6, 2023

5  out of  5 rating by Melissa Lea Martin

Ann Shaw

February 28, 2023

5  out of  5 rating by Ann Shaw
"Edwin Soler Torres was very professional and extremely helpful in transferring our automobile policy to Florida. His upbeat and courteous disposition was greatly appreciated."

Philip Cruz

February 27, 2023

5  out of  5 rating by Philip Cruz
"Friendly professional staff. Donna helped me get setup with the best possible rates. Thank you team."

zack garcia

February 21, 2023

5  out of  5 rating by zack garcia
"Donna made the process easy, and saved me money with bundling."


February 16, 2023

5  out of  5 rating by ZERO CHILL
"Service here is top notch."

Tracie Carley

January 14, 2023

5  out of  5 rating by Tracie Carley
"I highly value the expertise that Joy Morse brings. The insurance world can be confusing and having an expert to guide you provides confidence in decision making. I highly recommend this office!"


January 10, 2023

5  out of  5 rating by SHAE ANDERSON
"I recently got car insurance and homeowners insurance through State Farm through the Lakeland branch. Donna was amazing."

Rita Jeune

December 30, 2022

5  out of  5 rating by Rita Jeune
"The State Farm agency run by joy Morse has been a great company to work with. Donna is kind and very professional I appreciate all they do for us. RJ"

Charlotte Purvis

November 22, 2022

5  out of  5 rating by Charlotte Purvis
"Donna was exceptionally helpful in making this transition easy and I greatly appreciate the savings♥️"

Isabel Greisa Rguez

November 12, 2022

5  out of  5 rating by Isabel Greisa Rguez
"(Translated by Google) We are very satisfied with the attention given by the representative Edwin Soler. Very professional ; efficient and above all very attentive in satisfying every need as a client we have had in these 3 years. Thanks for all your help and guidance. (Original) Estamos muy satisfechos con la atención prestada por el representante Edwin Soler. Muy profesional ; eficiente y sobre todo muy atento en satisfacer cada necesidad como cliente hemos tenido en estos 3 años. Gracias por toda tú ayuda y orientación."

Parrish Pacini

November 10, 2022

5  out of  5 rating by Parrish Pacini
"It was a pleasant experience talking with Edwin he's very knowledgeable and gave me the best information to move forward on my policies. I have been with Joy Morse State Farm Insurance for many years and she and her people have always been the best."

Emmy Olson

October 14, 2022

5  out of  5 rating by Emmy Olson
"So glad that I got a great quote from State Farm. Customer service from Donna was quick and professional. My savings on car insurance made the easy decision to make the change."

Nilda Aponte

October 13, 2022

5  out of  5 rating by Nilda Aponte
"Usually looking for and buying car insurance is not seen as an easy task. I had been struggling with my specific insurance needs until I called Joy Morse Insurance Agency Inc., and Ms. Donna J Bassett took care of my case. She listened carefully to my insurance needs and cost expectations and provided an insurance plan better than I expected at a price that I could afford. I had a quote within half an hour of my first call and I could not be happier. It saved me over $600 compared to the closest competitor. All went so well that I transferred another existing policy to State Farm. Thank you for a great service. Donna, it was pleasure to conduct business with you. Nilda Aponte-Wildwood, Fla."