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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mel Angell

September 22, 2023

5  out of  5 rating by Mel Angell
"With Insurances going up all around and especially in the state of Florida my husband and I were looking for a way to improve our financial profile. We have several vehicles and were under two different well known, A-list insurance companies. This month both our policies were increased without any cause. We've not had any claims or accidents in decades. A family friend told us she’d been with State Farm for quite some time and was very happy with her policies. I hadn’t been with State Farm since the 1980s and decided to take my friends advice. We stopped into Joy Morse agency and were seen right away by agent Charity Newton. We gave her quite the challenge as we have a very diverse collection of automotives but before long we had a very agreeable bundled policy covering our SUVs, luxery camper and antique show car.I haven’t done the math, but ballpark figure it looks like Charity and State Farm are saving us at least $100 a month. Thank you State Farm and Charity!"

Ryan Schmutz

September 19, 2023

5  out of  5 rating by Ryan Schmutz
"Donna is number 1. Deserves a raise and promotion."

Katherine Petithomme

September 11, 2023

5  out of  5 rating by Katherine Petithomme
"Edwin is so helpful as well as polite he always get things done and have a answer for your questions"

Tiffany McDaniel

September 8, 2023

5  out of  5 rating by Tiffany McDaniel
"Donna has been such a huge help in getting me the best price for car insurance! Moving to State Farm is saving me over $100.00 a month and that is so helpful in this economy!"

Michael Alderman

September 1, 2023

5  out of  5 rating by Michael Alderman
"Charity Newton made my home owners policy review a true pleasure to get it updated. Highly recommend this State Farm agent for any policy reviews."

Sandy Vdr

August 31, 2023

5  out of  5 rating by Sandy Vdr
"I can't say enough good things about Joy Morse's State Farm. It has a welcoming atmosphere beginning with Lisa at the front desk. She and Merelin provided my auto quote in a friendly, professional manner. Impressed and pleased!"

Melissa Welch

August 28, 2023

5  out of  5 rating by Melissa Welch
"Edwin helped me get our boat insurance, he was quick to respond and did a great job! I also had a homeowners policy with them; I took over my mom's home when she passed but Farm Bureau dropped her and wouldn't reinsure under me. State Farm was there and ensured the home with a good rate. The house ended up having a flood before I was able to sell and State Farm did a fabulous job of taking care of the situation. Everybody in this office is very friendly and very helpful, would highly recommend!"

Dan TheMan

August 28, 2023

5  out of  5 rating by Dan TheMan
"As per usual, I was amazed at the attention to detail and overall customer service of the Joy Morse State Farm insurance agency. Lisa and Charity are top notch."

Heather Creel

August 24, 2023

5  out of  5 rating by Heather Creel
"Charity Newton was a huge helping with switching to State Farm. She answered all my questions and was very helpful every step of the way."

MICHELE PASALAU

August 23, 2023

5  out of  5 rating by MICHELE PASALAU
"I really appreciate being greeted to the office by Lisa Domine every time I come in. She is so helpful, great personality and makes it a pleasure to come to this State Farm office."

Carlos Gutierrez

August 21, 2023

5  out of  5 rating by Carlos Gutierrez
"Quick, efficient, knowledgeable, courteous, and extremely helpful, all the quality aspects that Merilin at Joy Morse State Farm possesses."

Truck Builders

August 15, 2023

5  out of  5 rating by Truck Builders
"Donna was awesome saved me money and had a claim done for me also 👍👍"

Jackie Powell

August 5, 2023

5  out of  5 rating by Jackie Powell
"The entire staff at JLSF is amazing."

Teressa Blanchard

August 4, 2023

5  out of  5 rating by Teressa Blanchard
"Charity Newton at the Joy Morse Agency has been outstanding in her support and service during my recent relocation to Florida. Prior to my move being completed, she was able to provide immediate assistance with a coverage I needed to have in place quickly. She has worked with me during this move to provide the most outstanding customer service experience - being responsive to all my questions - and providing thorough explanations as we worked to transition all of my insurance needs from another state. I would highly recommend this State Farm agency, but most importantly - Charity for her wonderful care and attention to all the details."

Alex Antony

July 31, 2023

5  out of  5 rating by Alex Antony
"I moved from New Jersey and Charity helped me each step of the way. Laid out all my options. I was very pleased with her customer service. That you Charity and Joy Morse for a great experience."

Cathy Morton

July 18, 2023

5  out of  5 rating by Cathy Morton
"Donna was awesome .Donna took the time to go over my policies. So that I was able to purchase a policy that fit my family needs ."

Lauren Gadd

July 14, 2023

5  out of  5 rating by Lauren Gadd
"Edwin has gone above and beyond to assist with all of our quickly expanding needs. I can't say enough how timely, detailed, and willing he is to make things happen also while taking the time to explain to me our options. I know we made the right choice with joining the Joy Morse family for our insurance needs!"

Rita Jeune

July 14, 2023

5  out of  5 rating by Rita Jeune
"The State Farm agency run by joy Morse but it’s the employees that make a company great I had the pleasure of talking with Lisa Domine on several occasions each interaction I’ve had with her she has been professional she is very kind as well as patient and that’s what makes a business strive in my opinion. RJ"

chris Lee

July 13, 2023

5  out of  5 rating by chris Lee
"Charity Newton was very helpful and friendly. She walked me through all the steps with switching insurance. Talked to me about the differences from the policy that I had to the new policy."

jean espina

July 7, 2023

5  out of  5 rating by jean espina
"Very friendly staff and owner got my questions answered"

RAQUEL TORRES

July 2, 2023

5  out of  5 rating by RAQUEL TORRES
"Been with the Joy Morse Agency for a long time and I have never had a problem. Everyone there is wonderful. Edwin is the one I work with the most."

Tiffany Prado

June 14, 2023

5  out of  5 rating by Tiffany Prado
"Donna was wonderful! She was able to get all of my insurance needs under one company and at a much better rate <3"

Roxanne

June 8, 2023

5  out of  5 rating by Roxanne
"Tony Pollard has proven to be not only a terrific insurance agent but kind-hearted to the extreme.  My husband is in the hospital and I've been experiencing health issues at home.  Mr. Pollard faxed the needed paperwork to my husband's nurses station for his signature and hand delivered forms to my door, after work! Not to mention the many phone calls and emails he's sent and received in order to complete the transaction. The true meaning of excellence in customer service!"

Scott Sloman

June 2, 2023

5  out of  5 rating by Scott Sloman
"I could not have been more pleased with the service I was provided by Lisa Domine at the Joy Morse Agency. She was attentive, caring and response to all my needs, helping come to a positive resolution."

Eric Barfield

June 1, 2023

5  out of  5 rating by Eric Barfield
"Charity Newton was very helpful and responsive. Answered all the questions I had. Great service."