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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul

October 25, 2024

5  out of  5
rating by Paul
"Great customer service! Knowledgeable staff who want to do right by their customers. Mackenzie was a big help in facilitating my move from Michigan to Florida."
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Liz Baldwin

October 17, 2024

5  out of  5
rating by Liz Baldwin
"So pleasant and helpful, spends a lot of time explaining everything and double checking to get the best cost, also so helpful with flood insurance."
We responded:
"Thank You, Liz! We appreciate your business!"
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Megan Amaya

October 2, 2024

5  out of  5
rating by Megan Amaya
"Mackenzie and Lisa are great agents. They were both very professional and knowledgeable and provided me with a great home owners quote that was $1000 cheaper than our current insurance provider. Thank you for offering great customer service!"
We responded:
"Megan, thank you so much for your fantastic review! I’m thrilled to hear that Mackenzie and Lisa provided you with professional and knowledgeable service, and that we were able to offer you a homeowners quote that saved you $1,000. We pride ourselves on delivering excellent customer service, and your feedback means a lot to us! "
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Jay Bush

September 24, 2024

5  out of  5
rating by Jay Bush
"Lisa was wonderful at discussing my needs and saving money on my policy. She was a pleasure to work with and very thorough."
We responded:
"Thank You, Jay! I appreciate your business and loyalty!"
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Osliancy Napoles

September 17, 2024

5  out of  5
rating by Osliancy Napoles
"Excelente servicio y muy buen trato por parte de Lianis la compañerita que me atendió"
We responded:
"¡Gracias por tu negocio! ¡Te apreciamos!"
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Bill Middleton

September 17, 2024

5  out of  5
rating by Bill Middleton
"The Joy Morse Agency has been very helpful and very responsive to any needs I have in my evolving insurance needs. This is particularly true of Lianys. Also, the company will fight hard if you ever need to file a claim. Well worth your premium dollars."
We responded:
"Thanks Bill! I'm so glad we can continue to meet your expectations and help with all your insurance needs. Lianys will be excited to know you enjoyed her service!"
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Jodi Montesinos

September 16, 2024

5  out of  5
rating by Jodi Montesinos
"This office is the best and I can not say enough about them. I have been with Joy Morse State Farm since 1996. They have always been helpful in assisting with all my insurance needs. I have worked with Edwin on multiple occasions and he always goes above and beyond to help me. He is knowledgeable, friendly and always a pleasure to work with. Thank you!"
We responded:
"Thank you, Jodi! We appreciate you so much! We are blessed to have you as a customer all these years!"
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Stephen Robles

September 12, 2024

5  out of  5
rating by Stephen Robles
"Mackenzie McDonald was very helpful adding a Tesla to my policy!"
We responded:
"Stephen, thanks for leaving a review and we are glad that you enjoyed your experience with us. Mackenzie will be excited to know that you enjoyed her service!"
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Aly Turley

August 30, 2024

5  out of  5
rating by Aly Turley
"State Farm has always been so good to work with. Mackenzie is fantastic with her care, service and communication. She makes everything so easy to do"
We responded:
"Thank you for such an excellent review, Aly! Mackenzie is a valuable member of our team and I'm so happy to hear that she was able to assist you. We are so grateful for you and your continued business!"
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Chris Mathis

August 30, 2024

5  out of  5
rating by Chris Mathis
"We have had insurance with Joy Morse State Farm for over 20 years we have always had a great experience Edwin Torrres is who we deal with always a pleasure dealing with him. We highly recommend Joy Morse State Farm and Ask for Edwin you won’t be disappointed"
We responded:
"Thank you so much for your 20 years of trust and support, Chris! Edwin is a great asset to our team, we'll be sure to share your praises with him. We're delighted to have been of service to you, and we'll continue to be here whenever you need assistance."
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Ira Sherman

August 22, 2024

5  out of  5
rating by Ira Sherman
"Lisa was friendly, helpful and very knowledgeable with helping me lower my auto insurance premium. Joy Morse is an excellent State Farm agency!! Call them and you'll be pleased with the outcome"
We responded:
"Ira, thank you! I'm delighted to hear that Charity provided friendly and knowledgeable assistance in helping you lower your auto insurance premium. I appreciate your recognition of the excellent service provided by us. If you ever have more questions or insurance needs, feel free to reach out. We're here to help and appreciate your recommendation!"
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Kay Cochran

August 20, 2024

5  out of  5
rating by Kay Cochran
"Lisa went above and beyond to satisfy all of the tedious requirements of my daughters apartment complex for renter’s insurance. She was very responsive! I recommend reaching out to her for all your insurance needs!!"
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that Lisa went above and beyond to meet all the requirements for your daughter's renter’s insurance. Her responsiveness and dedication are exactly what we strive for, and we're glad she could make the process smoother for you. Your recommendation means a lot to us, Kay! Please let us know if there is anything else we can assist you with. "
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Melissa Lea Martin

August 16, 2024

5  out of  5
rating by Melissa Lea Martin
"THANK YOU LIANYS FOR ALL THE TIME YOU SPENT WITH ME TODAY AND ANSWERING ALL MY QUESTIONS! DEFINITELY WILL SPREAD THE WORD ON HOW GREAT YOU GUYS ARE !!"
We responded:
"Melissa, thank you for the 5-star review. I'm glad that we were able to save you some money on your insurance! We appreciate your business."
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Cynthia Sunealitis

August 8, 2024

5  out of  5
rating by Cynthia Sunealitis
"McKenzie was awesome!!! She worked very diligently to help me find the information that was needed to replace/add my new golf cart !! Great Job McKenzie!!!!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Mackenzie was able to assist you diligently in finding the information you needed to replace or add your new golf cart. We’ll be sure to pass along your kind words to her. Thanks again, Cynthia! "
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Kristin Browning

August 1, 2024

5  out of  5
rating by Kristin Browning
"I can’t say enough great things about our insurance agent, Lisa! She was not only extremely knowledgeable and efficient but also incredibly kind and fun to work with. From start to finish, Lisa made us feel like we were the only customers she had, delivering superior customer service with the utmost professionalism and expertise. If you’re looking for someone who truly cares and goes above and beyond, Lisa is your go-to! Highly recommend!"
We responded:
"Thank you so much for your wonderful review, Kristin! We are thrilled to hear about your positive experience with Lisa. Her knowledge, efficiency, kindness, and professionalism are truly outstanding, and we are glad she made you feel valued and well taken care of throughout the entire process. Your recommendation means a lot to us, and we're grateful to have customers like you! "
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Stacy McConnell

July 25, 2024

5  out of  5
rating by Stacy McConnell
"Great experience"
We responded:
"Thank you for the five-star review, Stacy! It is our pleasure to be able to assist you. "
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Kevin Baumgardner

July 19, 2024

5  out of  5
rating by Kevin Baumgardner
"Edwin was amazing very polite informative and helpful to me and my wife!! 100% recommend!"
We responded:
"Thank you so much for your wonderful review, Kevin! We’re thrilled to hear that Edwin provided you and your wife with such polite, informative, and helpful service. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you."
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Katherine Sandifer

July 17, 2024

5  out of  5
rating by Katherine Sandifer
"Mackenzie was very helpful getting me the information I needed for multiple policies. She returned phone calls as promised in a timely manner and was very professional."
We responded:
"Katherine, we're delighted to hear that Mackenzie provided you with helpful assistance and promptly returned your calls with the information you needed for multiple policies. Her professionalism is a cornerstone of our service, and we'll be sure to pass along your kind words to her."
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Frank Waymire

July 11, 2024

5  out of  5
rating by Frank Waymire
"Lisa did a great job very professional!"
We responded:
"Thank you for your review, Frank! We're thrilled to hear that Lisa provided you with great service and professionalism. Your feedback is appreciated, and we look forward to assisting you further in the future!"
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Matt Steele

July 4, 2024

5  out of  5
rating by Matt Steele
"Mackenzie was very helpful and even stayed late, calling me after 5pm to get my vehicles insured. These two vehicles were a bit of a chore to insure because I had them imported from Japan so I appreciate her diligence and taking care of me."
We responded:
"Thank you so much, Matt! We're thrilled to hear that Mackenzie provided you with such helpful and diligent service, especially in insuring vehicles imported from Japan. Ensuring your vehicles were properly insured is important to us, and Mackenzie's dedication to assisting you, even after hours, is commendable. We appreciate your feedback and your trust in us!"
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Skip Shook

July 2, 2024

5  out of  5
rating by Skip Shook
"My appointment was kept exactly on time I was not kept waiting. Friendly greetings as I entered made me feel right at home. I can't say enough about Lisa the fantastic team member, that young lady was outstanding. Caring intelligent and intuitive she led me through the process she is incredibly knowledgeable. I would recommend her highly."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that your appointment started on time and that you felt welcomed. Lisa is indeed an outstanding team member, and we're delighted to hear that she provided you with exceptional service. Your recommendation means a lot to us, and we're here to assist you whenever you need us!"
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Edward Howell

July 1, 2024

5  out of  5
rating by Edward Howell
"Very understanding to our needs and helped us to lower premium and still have the coverage we need. Great customer service!"
We responded:
"Edward, thank you for your feedback! We're delighted to hear that we could assist you in understanding your needs and lowering your premium while still maintaining the coverage you require. Providing great customer service and ensuring our clients' satisfaction is our priority."
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Dina Varnes

July 1, 2024

5  out of  5
rating by Dina Varnes
"I can’t say enough great things about my experience with SF! Mackenzie was so professional and knowledgeable!! Beyond 5 star service!!"
We responded:
"Thank you Dina! We appreciate it! We think Mackenzie is a super star!"
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Kind Philosophy (PhilosofireRS)

June 27, 2024

5  out of  5
rating by Kind Philosophy (PhilosofireRS)
"My wife and I really had a great time working with Charity at State Farm. She was so welcoming and helpful with helping us find discounts, as well as sign up for life insurance policies. I haven't done much "adulting", but Charity made it as simple and easy as possible. We had a hiccup in the process, but Charity was right there with us to help through the turbulence. We couldn't have asked for better."
We responded:
"Thank you, James & Simone! We are thrilled to help you with protecting your family! "
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Yoenis Hernandez Ponce

June 14, 2024

5  out of  5
rating by Yoenis Hernandez Ponce
"Los mejores seguros"
We responded:
"Thank you for your review, Yoenis! We're thrilled to hear that you consider us the best insurance option. Your satisfaction is our priority, and we're committed to providing excellent service and coverage. "